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Relationship Manager, Institutional Banking - 2 Posts at National Bank of Kenya

National Bank of Kenya
Full-time
On-site
Position Scope:

Responsible for driving business growth (Asset, Liabilities and Customer numbers), Revenue and Profitability within the Institutional Banking Sector of Corporate Banking. This entails Managing a Portfolio of Customers and Partnering with the Corporate Banking Product House Units (Transactional Banking, Trade, Asset Finance and Insurance as applicable) to co-create business solutions-oriented value propositions.

Key Responsibilities:


Deliver on Institutional Banking Annual Business Growth Targets; Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers by engaging Existing and New to bank customers.
Relationship Management of Institutional Banking Customers.
Manage and maintain relationships with key/strategic Institutional Banking stakeholders.
Customer Service Management: Enquiry/Complaint response and resolution within set standards
Manage Portfolio at Risk (PAR) for Institutional Banking Segment Business within annual business target
Maintain Turnaround time on Credit Applications for Institutional Banking Segment Business.
Maintain Institutional Banking Segment Business Operational Costs within approved budget
Manage and maintain a robust monitoring, controls, business continuity, governance and risk management environment
Deputise the Sector Head, Institutional Banking and offer support in driving business growth (Asset, Liabilities and Customer numbers), Revenue and
Profitability within the Institutional Banking Sector of Corporate Banking.


Skills & Experience:


University Degree in Business Administration, Economics, Finance, Banking or its equivalent from a recognized institution.
Master's degree in a relevant field from a recognized institution is an added advantage.
Relevant certification in business development Finance or its equivalent is an added advantage.
4-5 years' banking experience in the Financial/banking sector, three (3) of which should be in Relationship Management Institutional banking within Corporate banking.
Track record of attaining targets of business growth and profitability in the financial services and banking sector.
Have appreciation and operating knowledge of the banking industry, market, trends as well as challenges.
Sound understanding of statutory and regulatory requirements of corporate governance, business and banking operations.
Customer & Client Focused Innovation - able to meet the demands of internal and external customers
Meaningful Collaboration - Ability to establish key partnerships and facilitate, influence, collaborate and establish accountability through all levels of the organization to help drive uptake of the Bank's products and services
Entrepreneurial and Commercial thinking
Excellent research, analytical, and problem-solving skills.
Integrity & courage to challenge actions within various business units and the status quo.
Excellent stakeholder management skills
Negotiation and Influencing skills

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