Relationship Officer - Kaduna at Dangote

Job Summary


We are seeking a dynamic and results-driven Relationship Officer to join our team in Kaduna State.
In this role, you will play a vital part in cultivating, strengthening, and managing long-term relationships with our clients. Your ability to understand client needs, anticipate opportunities, and deliver tailored solutions will be essential to enhancing client satisfaction and fostering loyalty.
As a key point of contact, you will engage proactively with a diverse portfolio of clients, ensuring they receive exceptional service and support. Your commitment to building trust and providing valuable insights will position you as a reliable advisor and a strategic partner in their success.


Key Duties and Responsibilities


Develop and maintain relationships with corporate clients.
Ensure customer satisfaction and address any queries or concerns.
Identify opportunities to upsell products or services to existing clients.
Collaborate with other departments to ensure prompt product delivery to clients.
Prepare and present periodic reports on sales activities and performance.
Stay updated with industry trends and market intelligence.
Meet sales targets and contribute to the growth of the company.


Education and Work Experience


Bachelor's Degree in Business Administration, Marketing, or related discipline.
Experience in sales or customer relationship management is preferred
Minimum of 5 years relevant sales work experience.


Skills And Competencies:


Excellent communication and interpersonal skills.
Strong negotiation and problem-solving skills.
Ability to build and maintain relationships with clients
Self-motivated and target-driven
Proficient in MS Office (Word, PowerPoint, and Excel).


Benefits


Private Health Insurance
Paid Time Off
Training & Development
Career Development