Job Summary
Responsible for acquiring, managing, and growing retail customer relationships while driving deposit mobilization, product cross-selling, and excellent service delivery in line with TATUM Bank's commercial objectives.
Key Responsibilities
Acquire new customers and grow the branch deposit base (CASA focus).
Manage assigned customer portfolio and ensure account activity.
Market and cross-sell products (Savings, Current, Fixed Deposit, e-channels, cards).
Support consumer lending products where applicable.
Ensure proper KYC documentation and compliance with CBN regulations.
Resolve customer issues promptly and maintain service standards.
Support branch sales campaigns and community marketing initiatives.
Achieve assigned monthly and annual targets.
Qualifications & Experience
Bachelor's Degree or HND in any discipline.
2 - 4 years' experience in retail banking, sales, or customer service.