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Remote Monitoring Engineer : Screens and Feeders

Sandvik

South AfricaPosted Posted 4 days ago
Africa
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Job description

Purpose of the role: Enhance customer relations through technical expertise and asset performance monitoring with ACS-s and SAM, while providing technical support for remote monitoring agreements and stakeholders in Sales Areas The job responsibilities: Monitoring of connected screens in SAM Key contact for Sales Areas and customers for screens in EMEA Preparation of monitoring reports for key customers Support customers with recommended actions to improve performance and reliability of monitoring screens Technical expert for ACS-s hardware and features in SAM Technical trainings for ACS-s and SAM for stakeholders in the Sales Areas Continuously enhance SAM features and state variables and share feedback with development teams. EHS Responsibilities (supported by EHS department): Ensure that customers are always supported with the latest EHS guidelines for screening assets Promote the EHS Policy and Company Values with a focus on EHS. Ensure the implementation of corrective actions based on incidents or learning Promote and encourage continuous improvement, innovation and implementation of best practices Competences: Knowledge of vibrating equipment Good understanding of mining site plants and process engineering Sound judgement and problem-solving ability Listening and logic interpretation Strong customer orientation Advanced communication skills Digital native with comprehensive knowledge about digital applications and tools Strong understanding and compliance with Health and Safety in the workplace Computer Literacy & MS Office proficiency Education: Technical degree / Diploma in a mechanical or Mega Tronics Candidates with highly relevant experience/references will also be considered. Experience: 2+ year minimum in the mining industry. Candidates with relevant vibrating screen troubleshooting/service/sales experience are preferred. Candidates with previous condition monitoring experience, especially within the mining environment are preferred. Exposure in the design and/or sales of screens or other equipment in the mining industry. Other requirements: Capability to travel into the region EMEA (Europe, Middle East, Central Asia and Africa) should it be necessary. Valid drivers license Deadline:31st October,2026

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