Deliverables and expected results
The successful implementation of the payroll system shall result in the following key deliverables and tangible outcomes:
A fully functional, production-ready payroll system tailored to the operational and compliance requirements of SOS CVI and with possible seamless integration with Microsoft Dynamics 365 Finance and Human Resources.
A secure, accessible payroll application that web-based access, featuring industry-standard technical safeguards such as data encryption (at rest and in transit), Role-Based Access Control (RBAC), and secure authentication mechanisms.
Comprehensive user manuals, training guides, and technical documentation that clearly instruct HR, Finance, and ICT users on system functionality, configuration, payroll processing, reporting, and troubleshooting.
An implementation completion report outlining the full scope of activities executed during the project lifecycle, including configuration steps, system integration touchpoints, test results, training delivery, and data migration milestones.
A post-implementation support package that includes clearly defined Service Level Agreements (SLAs), routine application updates and upgrades, technical support provisions, and mechanisms for continuous system maintenance.