Job Summary
Sweet Pot Restaurant is looking for a friendly, energetic, and customer-focused Sales Attendant (female)to join our team.
The successful candidate will be responsible for attending to customers, taking and processing orders, promoting the restaurant's products, handling payments, and ensuring customers receive excellent service.
Key Responsibilities
Welcome and attend to customers in a polite and professional manner.
Take customers' food and beverage orders accurately.
Explain menu items, prices, and available options to customers.
Process customer payments and issue receipts where applicable.
Promote meals, specials, and other products offered by the restaurant.
Ensure customers receive their orders correctly and promptly.
Maintain a clean, neat, and welcoming sales/service area.
Monitor available products and notify the supervisor when items are running low.
Handle customer questions, complaints, and requests professionally.
Assist with packaging takeaway orders and ensuring they are properly prepared.
Record daily sales and maintain accurate transaction records.
Support other restaurant operations as assigned by the supervisor or manager.
Follow all restaurant hygiene, safety, and customer-service standards.
Requirements
Minimum of an SSCE/WAEC or equivalent qualification.
Previous experience in sales, customer service, hospitality, or a restaurant is an advantage.
Good communication and interpersonal skills.
Friendly, approachable, and customer-focused personality.
Basic numeracy and ability to handle cash accurately.
Ability to work under pressure in a busy restaurant environment.
Must be punctual, reliable, honest, and well-presented.
Ability to work effectively as part of a team.
Key Skills:
Customer service
Communication skills
Sales and persuasion
Cash handling
Teamwork
Time management
Attention to detail
Problem-solving.
Working Conditions:
The role requires standing for extended periods and working in a fast-paced restaurant environment.
The successful candidate may be required to work weekends, public holidays, and shifts depending on the restaurant's operational needs.