We are looking for a motivated and customer-focused Retail Sales Representative to join a team selling premium handcrafted leather products. The ideal candidate will provide exceptional in-store service, drive sales, and help create a memorable shopping experience for all customers.
Job Description
Welcome and assist customers, providing friendly and professional service.
Promote and sell a range of high-quality leather products, including shoes, bags, and accessories.
Maintain an organized, attractive, and well-stocked store environment.
Handle sales transactions, returns, and customer inquiries efficiently.
Build and maintain strong relationships to encourage repeat business and customer loyalty.
Support store operations, including merchandising, inventory management, and promotional activities.
Job Requirements
Minimum Kenya Certificate of Secondary Education (KCSE); tertiary education in Business, Marketing, or Fashion is a plus.
Previous retail sales or customer service experience, preferably in fashion, footwear, or luxury goods.
Excellent communication and interpersonal skills.
Target-driven with a proactive sales approach.
Attention to detail, presentation, and organization.
Passion for fashion, leather products, and delivering outstanding customer experiences.