Responsibilities:
Reporting to the Head Housekeeper, responsibilities and essential job functions include but are not limited to the following:
Cleaning of public areas to include and not limited to dusting, and bathroom cleaning.
Washing windows mirrors, surfaces stain removal, carpet shampooing & removal of garbage.
Stripping beds and replacement with fresh linen and clean towels as well as replacement of bathroom amenities.
Pick up of guest Laundry from room to and from laundry and ensuring accurate count of the same always.
Provide turn down services.
Attend to guest promptly and accurately.
Check inventory of room after guest has left advising supervisors if anything is missing.
Ensure all room appliances are functioning well and any defects reported to engineering immediately.
Maintain all work equipment clean i.e housekeeping cleaning cloths, brushes etc.
Respond promptly and courteously to guest requests and inquiries
Follow company policy for lost and found
Report defective machinery immediately to supervisor for follow up.
Handle cleaning properties ie VIP, Make up, Early arrival.
Understand all room categories and lay outs
Adhere to health and safety hygiene and security regulation
Performs any other duties as assigned.
Qualifications
Diploma in Housekeeping Operations
Team focused
Actioned oriented
Passionate about our guests and business partners to ensure their needs are met
Championing change - Shows openness to new ideas and adapts readily to changing priorities
Should be able to work independently and as team members
should be cost aware
should be able to stand and lift items for a 8-hour shift
Should have minimum work experience of 1 year in the same role.
Should have basic qualifications from reputable organization or previous experience of two years
Additional Information
Physical Aspects of Position (include but are not limited to):
Frequent sitting and walking throughout shift