Job Purpose
Reporting to the Board of Directors, the Chief Executive Officer (CEO) is responsible for the overall leadership, strategic direction, and performance of the SACCO. The role is accountable for delivering sustained growth in membership, deposits, and loan portfolio, while ensuring financial soundness, regulatory compliance, and operational efficiency.
Performance Expectations
The CEO will be expected to deliver measurable outcomes, including:
Sustained growth in membership, deposits, and loan portfolio
Maintenance of a high-quality credit portfolio and prudent risk profile
Strong financial performance, including profitability, liquidity, and capital adequacy
Improved operational efficiency and cost management
Expansion of revenue streams and product uptake
Strengthened governance, compliance, and stakeholder confidence
Progressive enhancement of digital capability and service delivery
Key Responsibilities
Strategic Leadership and Execution
Lead the development, refinement, and execution of the SACCO's corporate strategy
Translate strategic priorities into actionable plans with clear performance targets
Provide informed strategic advice to the Board on business opportunities and risks
Monitor and report on strategy execution and institutional performance
Business Growth and Market Development
Drive growth in membership, deposits, and loan portfolio in line with assigned targets
Oversee development and continuous improvement of products and services
Strengthen market positioning and enhance member value proposition
Promote cross-selling and deepen member relationships
Identify and pursue new business opportunities and partnerships
Financial Management and Performance
Deliver financial results in line with approved budgets and strategic plans
Ensure sound management of liquidity, capital, and asset quality
Oversee budgeting, forecasting, and financial reporting processes
Monitor financial performance and implement corrective measures where necessary
Risk Management and Compliance
Establish and maintain a robust enterprise risk management framework
Ensure compliance with all applicable regulatory requirements, including SASRA guidelines
Oversee internal audit, internal controls, and risk mitigation processes
Monitor key risk indicators and ensure timely intervention where required
Promote a risk-aware culture across the organization
Operational Effectiveness
Ensure efficient and effective operations supported by appropriate systems and processes
Drive continuous improvement in service delivery and turnaround times
Oversee integration and utilization of technology to enhance efficiency
Ensure alignment between operational capacity and business growth objectives
Governance and Stakeholder Management
Maintain effective engagement with the Board, regulators, and key stakeholders
Ensure timely, accurate, and transparent reporting
Uphold high standards of corporate governance and institutional integrity
Leadership and Organizational Development
Provide leadership to the executive management team and staff
Build institutional capacity aligned to strategic priorities
Promote a performance-driven culture with clear accountability
Oversee talent management, succession planning, and leadership development
Minimum Qualifications and Experience
Bachelor's degree in business administration, Finance, Commerce, Cooperative Management, or a related field from a reputable institution
A master's degree in a relevant field will be an added advantage
Relevant professional qualification (e.g., CPA (K), ACCA, or equivalent) and membership in good standing with a recognized professional body
At least 10 years of relevant experience, including a minimum of 5 years in a senior management or executive leadership role
Past work experience in the Sacco subsector will be an added advantage
Key Competencies
Demonstrated ability to deliver business growth and financial performance
Strong financial management and credit risk expertise
Knowledge of SACCO operations and regulatory requirements
Strategic planning and execution capability
Leadership and organizational management skills
Stakeholder engagement and communication capability
Proficiency in digital systems and technology-enabled operations