Sales and Marketing Executive at Awake to Power Communications

The Sales & Customer Relations Executive will be responsible for generating new business opportunities, attracting and engaging prospective customers, promoting the company's products and services, and converting leads into sales. The role combines proactive sales outreach, client relationship management, digital marketing, showroom engagement, and market development.
The ideal candidate is confident, commercially minded, target-driven, and capable of building strong relationships with clients and professionals within the interior design, architecture, construction, and real estate sectors.


Key Responsibilities

Sales & Business Development


Identify and pursue new business opportunities through proactive prospecting, referrals, networking, online channels, and other relevant sources.
Generate and qualify leads from individuals, interior designers, architects, contractors, developers, and other potential clients.
Present and promote the company's wallpapers, mouldings, interior finishes, and related solutions to prospective and existing customers.
Follow up on leads, inquiries, quotations, and proposals to convert prospects into paying customers.
Achieve agreed sales targets and contribute to the overall revenue growth of the company.
Conduct client visits, site visits, product presentations, and sales meetings where required.
Develop and maintain a pipeline of prospective clients and business opportunities.


Marketing & Customer Engagement


Support the development and execution of marketing activities aimed at increasing brand awareness, customer acquisition, and sales.
Promote the company's products through social media, WhatsApp, digital platforms, networking activities, and other appropriate channels.
Contribute ideas for promotional campaigns, product launches, showroom activities, and customer engagement initiatives.
Identify market trends, customer preferences, competitor activities, and potential opportunities that can support business growth.
Create or coordinate basic marketing content, product promotions, and customer communication materials where required.
Engage walk-in customers, online inquiries, and prospective clients professionally and promptly.


Client Relationship Management


Build and maintain strong relationships with prospective and existing clients.
Understand customer needs, design preferences, budgets, and project requirements and recommend suitable products or solutions.
Provide accurate product information, pricing, availability, and relevant recommendations to customers.
Maintain regular communication with clients through phone calls, WhatsApp, email, social media, and other appropriate channels.
Respond promptly and professionally to customer concerns, feedback, and complaints.
Maintain effective follow-up systems to improve customer conversion, repeat purchases, and referrals.


Sales Administration & Reporting


Prepare or support the preparation of quotations, invoices, proposals, and order documentation where necessary.
Maintain accurate records of leads, customer interactions, sales activities, quotations, follow-ups, and conversions.
Provide regular reports on sales activities, lead generation, conversion, customer feedback, and market opportunities.
Work with the operations team to ensure smooth order processing, product availability, and delivery coordination.
Support proper product presentation and merchandising within the showroom.


Team Collaboration & Business Growth


Collaborate with management, sales, operations, and other team members to achieve business and revenue objectives.
Contribute ideas and strategies for improving customer acquisition, sales conversion, retention, and brand visibility.
Build relationships with relevant professionals and businesses within the interior design, architecture, construction, and real estate sectors.
Represent the company professionally during meetings, networking events, exhibitions, site visits, and client engagements.
Perform other sales and marketing duties that may reasonably be assigned by Management.


Requirements


Minimum of HND/B.Sc in any discipline.
Minimum of 3 years' experience in sales, marketing, business development, customer relations, or a related role.
Experience in interior design, construction, building materials, real estate, or a related industry is an added advantage.
Proven ability to generate leads, develop client relationships, and convert prospects into customers.
Strong communication, negotiation, presentation, and interpersonal skills.
Confident, persuasive, proactive, and result-oriented.
Ability to work independently, manage multiple prospects, and meet sales targets.
Good understanding of customer needs and relationship management.
Ability to understand design preferences and make creative product recommendations.
Working knowledge of digital marketing and social media platforms.
Proficiency in basic computer applications and ability to maintain accurate sales records.
High level of professionalism, initiative, and customer service orientation.