Sales Assistant

Working Days: Monday - Saturday Working Hours: 9:00 AM - 7:00 PM Job Summary We are seeking a smart, proactive, and customer-focused Sales Assistant to join a fashion retail team. The successful candidate will be responsible for assisting customers, driving sales, maintaining the store's appearance, and ensuring customers have a pleasant shopping experience. The ideal candidate should have a strong interest in fashion, excellent communication skills, and the ability to confidently assist customers with product selection and basic styling recommendations. Key Responsibilities Welcome and attend to customers in a friendly and professional manner. Understand customers' needs and recommend suitable products based on their preferences. Assist customers with product selection, sizing, styling, and general enquiries. Promote products and actively contribute to achieving sales targets. Process customer purchases and ensure accurate handling of sales transactions. Follow up with customers when necessary and maintain good customer relationships. Keep the store clean, organised, attractive, and well-presented at all times. Arrange and display clothing and other fashion items appropriately. Monitor product availability and notify management when items need to be restocked. Assist with receiving, arranging, tagging, and organising new stock. Respond to customer enquiries through phone calls, WhatsApp, social media, or other digital channels when required. Support promotional activities and assist with basic social media activities when needed. Handle customer complaints and concerns professionally and escalate unresolved issues to management. Maintain accurate records and assist with other administrative or sales-related duties as assigned. Ensure company policies and procedures are followed at all times. Requirements & Qualifications Minimum of OND in any relevant field. Previous experience in **retail, fashion, sales, or customer service*is preferred. Strong interest in fashion and an understanding of basic styling. Customer-focused with a friendly and professional attitude. Good computer skills and ability to use basic digital tools. Excellent verbal and written communication skills. Strong interpersonal and relationship-building skills. Smart, proactive, and well-organised. Ability to work independently and as part of a team. Ability to work effectively in a fast-paced retail environment. Social media knowledge is an added advantage. Must be reliable, punctual, and professional in appearance and conduct.