Job Summary
We are seeking a polished, customer-centric Sales Consultant to represent the Black Pelican Group at our Lagos and Abuja Office. The successful candidate will be responsible for delivering a refined client experience, providing expert product consultation, and driving revenue through relationship-based sales. This role requires an individual who understands excellent standards and can confidently engage high-net-worth clients and industry professionals.
Responsibilities
Deliver an exceptional, personalised showroom experience to both walk-in customers and scheduled corporate clients, ensuring service excellence at every touchpoint.
Engage retail customers and corporate partners to understand project requirements and recommend premium bathroom and interior solutions aligned with design, budget, and functional needs.
Present product features, materials, design concepts, and value propositions confidently, in line with Il Bagno's luxury brand standards.
Prepare and manage quotations, proposals, specifications, and commercial documentation for retail purchases and corporate projects, ensuring timely follow-up and deal closure.
Drive revenue growth by achieving and exceeding individual sales targets across showroom retail sales and corporate accounts.
Develop and maintain strong relationships with architects, interior designers, contractors, developers, and key retail clients to generate repeat business and referrals.
Conduct client visits, project consultations, and industry networking activities to expand Il Bagno's corporate and retail customer base.
Maintain accurate client records, pipeline tracking, and post-sale follow-ups to support long-term customer engagement and retention.
Requirement:
Bachelor's degree in Business, Marketing, or a related field (or equivalent work experience).
Minimum of 3 years' experience in sales or business development
Demonstrated ability to support product implementation and customer training.
Strong presentation, negotiation, and interpersonal skills.
Goal-oriented with a track record of meeting or exceeding sales targets.
Ability to work as part of a team.
Proficiency in MS Office tools.
CRM knowledge is an added advantage.