The main objective of this role is to provide end-to-end administrative and coordination support to the sales team — ensuring accuracy in sales operations, timely communication with clients, and seamless collaboration across internal departments.
Key Responsibilities
Sales Operations Support
Support the sales team in daily activities including data entry, order processing, and sales tracking.
Maintain accurate sales records, reports, and databases to ensure up-to-date information for decision-making.
Coordinate with internal teams such as Marketing, Customer Service, and IT to facilitate smooth sales operations.
Client and Team Coordination
Schedule and manage sales-related meetings and appointments (with IT Director, CS and PS teams).
Assist in lead generation, follow-up, and pipeline management.
Ensure timely and professional communication with clients and internal stakeholders.
Administrative and Reporting Functions
Prepare sales materials, presentations, and documentation as required.
Perform general administrative tasks including managing emails, phone calls, and correspondence.
Generate and analyze sales reports for tracking team performance and progress.
Key Competencies
Strong background in sales coordination or customer-facing roles (minimum 5 years).
High proficiency in MS Excel, data management, and calendar scheduling tools.
Excellent organizational skills with keen attention to detail and accuracy in sales documentation.
Strong communication and interpersonal skills, with the ability to work effectively across departments.
Proven ability to manage multiple priorities, including order tracking, meeting coordination, and client follow-ups.
Experience in handling government clients is an added advantage.
Requirements
A Bachelor's degree in Business Administration, Marketing, or a related field.
An MBA qualification will be an added advantage.
5 - 7 years of relevant experience in sales coordination or similar roles within a structured organization.