Role Overview
The Sales Coordinator will support the sales team in managing high-volume product distribution, primarily laptops and related IT hardware. This role ensures smooth coordination between vendors, resellers, and internal teams to drive sales efficiency and customer satisfaction.
Key Responsibilities
Sales order processing: Manage and track orders from quotation to delivery, ensuring accuracy and timely fulfillment.
Inventory coordination: Monitor stock levels, liaise with warehouse teams, and align supply with demand.
Vendor & reseller communication: Act as the point of contact for suppliers and channel partners, ensuring clear updates on pricing, promotions, and product availability.
Pricing & quotation support: Prepare competitive quotes, apply volume discounts, and align with USD exchange rates when required.
Sales reporting: Generate weekly and monthly reports on sales performance, outstanding balances, and pipeline status.
Loan/credit coordination: Track customer credit terms, ensure deductions are captured during payroll (if applicable), and highlight outstanding balances in USD.
Approval tracking: Monitor loan or credit requests, track approval timelines, and escalate delays.
Qualifications
Bachelor's degree in Business, IT, or related field.
2 - 4 years' experience in IT distribution or sales coordination.
Strong knowledge of volume product sales (e.g., laptops, desktops, printers etc)
Proficiency in MS Excel, ERP systems, and CRM tools.
Excellent communication and organizational skills.
Key Competencies
Detail-oriented with strong analytical skills.
Ability to manage multiple stakeholders and deadlines.
Familiarity with currency conversion and USD rate application.
Team player with proactive problem-solving abilities.