Responsibilities
Sales & Occupancy Growth
Convert incoming leads into signed co-working and private office contracts
Drive occupancy of private offices (target: at least 4 additional offices leased by the end Qof 2).
Achieve co-working desk occupancy of at least 60% within the contract duration.
Maintain an active pipeline of prospects and follow up consistently.
Event & Meeting Room Bookings
Increase external bookings for meeting rooms and event spaces.
Develop and promote tailored packages for corporates, NGOs, and CBOs to use WSHM facilities for meetings, trainings, and events.
Coordinate with the team to ensure high-quality client experience for all bookings.
Partnership Development
Develop and initiate a partnership framework with corporates, other entrepreneurial support organizations, NGOs, and CBOs.
Co-create and co-implement events with key partners that drive visibility and foot traffic to the hub.
Position the hub as a key ecosystem player in Mombasa by actively representing WSHM at relevant events and forums.
Reporting & Accountability
Provide weekly progress updates to the Country Director.
Track, analyze, and report KPIs (leads, conversions, occupancy rates, revenue growth, partnerships signed).
Recommend adjustments to strategies to meet targets and improve performance.
Qualifications & Experience
We are looking for candidates with the following profile:
Bachelors degree in Marketing, Business Administration, Communications, or a related field.
Proven sales and business development experience, preferably in co-working, real estate, hospitality, or B2B services.
Strong digital marketing and campaign execution skills (social media, email, basic online ads).
Proficiency in graphic design tools (e.g. Canva, Adobe Suite) is an advantage.
Experience using CRM systems and project management tools (e.g. Nexudus, Asana, HubSpot, Trello).
Excellent communication, negotiation, and client management skills.
Experience working with corporates, NGOs, and community-based organizations.
Familiarity with the Mombasa entrepreneurship and business ecosystem is a strong advantage.
Fluency in English and Swahili (spoken and written).
Entrepreneurial mindset, adaptability, and the ability to work independently and take initiative.