Job Summary
Our client based in Nairobi industrial area is recruiting for Sales executive to be responsible for promoting and selling office supplies to businesses, schools, and individual customers.
Key responsibilities will include:
Sales & Business Development
Identify potential customers (schools, offices, retailers)
Promote stationery products such as pens, ink, and office supplies
Meet or exceed sales targets
Prepare and deliver sales presentations
Customer Relationship Management
Build and maintain strong relationships with existing clients
Respond to customer inquiries and provide product information
Handle complaints and ensure customer satisfaction
Order Management
Process customer orders accurately
Follow up on deliveries and ensure timely supply
Coordinate with the warehouse or suppliers
Market Research
Monitor market trends and competitor activities
Identify new sales opportunities and customer needs
Reporting & Documentation
Maintain records of sales, clients, and transactions
Prepare daily/weekly sales reports
Track inventory levels and inform management when stock is low
Product Knowledge
Stay updated on all stationery products and pricing
Explain product features and benefits clearly to customers
Field Work & Visits
Visit clients regularly (schools, offices, shops)
Conduct product demonstrations where necessary
Key Skills Required
Strong communication and negotiation skills
Customer service orientation
Basic computer skills (for invoicing/reporting)
Time management and organization
Sales and persuasion skills
Qualifications and Requirements
Degree or diploma preferably in Sales or Business-related field.
Must have worked as Sales personnel preferably in a Stationery supply, distribution and wholesale firm or demonstrable selling FMCG to corporates and schools.
At least 3 years' experience in a similar role with demonstrable performance.
Ability to handle being rejected by customers and remain calm and collected.
Trustworthy, professional and reliable when dealing with confidential information.
Strong integrity