Job Advert Summary
To generate profitable new business and manage existing client relationships within the freight forwarding and clearing environment. The Sales Executive will develop and execute sales strategies aligned with company objectives to drive revenue growth across air, sea, and crossborder logistics services.
The role requires strong industry experience, commercial acumen, and client relationship skills, ensuring sustainable business and high customer satisfaction
Minimum Requirements
Academic Qualification: Diploma or Degree (NQF Level 6 ) in Sales, Logistics, Marketing, or Supply Chain
Experience: Minimum 10 years' experience in international freight forwarding and clearing sales, with proven track record of client acquisition and retention
Skills and Competencies
Client Orientation - Builds and maintains strong client relationships; anticipates and responds to client needs.
Commercial Acumen - Understands cost structures, Import/Export Process and costing associated with it, profit margins, and pricing strategy within freight forwarding.
Negotiation Skills - Strong ability to negotiate terms and close deals profitably.
Industry Knowledge - Deep understanding of international freight, customs, andcross-border logistics.
Communication - Clear, persuasive, and professional communication across all business levels.
Accountability - Takes ownership for achieving personal and company sales goals.
Integrity & Confidentiality - Upholds ethical standards and respects confidentiality in all dealings.
Resilience & Drive - Self-motivated with the persistence to pursue opportunities and overcome challenges.
Duties & Responsibilities
Key Responsibilities
Business Development & Client Acquisition
Identify, qualify, and secure new business opportunities in line with UFFC's strategic growth plan, including new sales, between 8 to10 New Sales Visits per week
Develop and maintain a strong pipeline of prospective clients through market intelligence and networking.
Present tailored logistics solutions that align with client requirements and company capabilities.
Negotiate and close contracts within company pricing and margin guidelines.
Meet and exceed agreed sales targets and profitability metrics.
Account Management & Client Retention
Maintain strong, ongoing relationships with existing clients, ensuring continued satisfaction and retention.
Conduct regular client visits, performance reviews, and business reviews to identify upselling or cross-selling opportunities.
Act as the main commercial contact between clients and UFFC's operational teams to ensure seamless service delivery.
Resolve customer complaints or challenges promptly, maintaining UFFC's reputation for professional service.
Commercial & Financial Management
Achieve agreed sales revenue and profit targets in line with UFFC's commercial objectives.
Build and maintain a sustainable client base through long-term, profitable relationships.
Ensure all client proposals and quotations are commercially viable, accurate, and approved in line with UFFC's pricing and margin structures.
Manage client accounts in collaboration with Finance to ensure timely invoicing and payment collection.
Actively support the Finance Department in resolving client payment delays, disputes, or credit-related issues to maintain positive cash flow and minimise debtor days.
Maintain an accurate record of client volumes, profitability, and growth trends for reporting purposes.
Capture and maintain all sales opportunities, pipeline data, and client financial information accurately in the company's CRM system, ensuring management has reliable data for financial planning and forecasting.
Participate in quarterly business reviews to assess client performance and profitability.
Note: The Sales Executive's commission and incentive structure will be governed by a separate Sales Incentive Agreement, detailing eligibility, calculation, and payment terms.
Market Intelligence & Strategy
Monitor competitor activity, market trends, and pricing shifts to identify growth opportunities.
Provide feedback to management on emerging markets, potential clients, and strategic partnerships.
Contribute to the formulation of sales strategies and marketing initiatives.
Collaboration & Internal Alignment
Work closely with operations, finance, and management to ensure smooth handover of new clients and accurate billing.
Communicate client requirements clearly to internal stakeholders, ensuring expectations are met.
Participate in weekly and monthly sales review meetings and submit regular activity reports.
Compliance & Governance
Adhere to company policies, pricing authority limits, and approval processes.
Ensure client contracts are properly documented and authorised.
Maintain confidentiality of all client and company information in accordance with UFFC's NDA and POPIA compliance
Closing Date
2026/05/29