Key Responsibilities
Achieve sales targets and develop strategies to enhance sales performance in the workshop and auto parts sector.
Build and maintain long-term relationships with clients while handling complaints professionally.
Upsell complementary products and services to maximize revenue opportunities.
Provide expert knowledge of tyre specifications, automotive parts, and common workshop services to assist customers effectively.
Utilize online platforms (WhatsApp Business, Facebook, Instagram) for marketing and customer engagement.
Track stock levels, prepare sales reports, and maintain accurate records of sales activities.
Collaborate with technicians and service teams to ensure seamless customer service delivery.
Identify customer needs proactively and offer timely solutions to enhance satisfaction.
Key Qualifications
Degree in Sales & Marketing, Business Administration, Automotive Engineering, or a related field.
Certificate or training in Automotive Parts Management is an added advantage.
Proven track record of meeting sales targets in a fast-paced environment.
Solid understanding of tyre brands, specifications, and vehicle compatibility.
Proficiency in MS Office, POS systems, and CRM software.