Key Responsibilities
Business Development & Market Analysis
Identify prospects and evaluate their position in the logistics industry.
Research and analyze sales options to expand market share.
Conduct market research and customer surveys to determine requirements for existing and future services
Sales & Client Engagement
Sell logistics services by establishing contact and developing relationships with prospects.
Recommend solutions tailored to client needs.
Follow up on leads, quotes, and requests to secure new business.
Actively visit clients to ensure satisfaction and long-term partnerships.
Attain monthly sales turnover targets.
Account & Relationship Management
Develop and maintain long-term relationships with clients and key partners.
Facilitate timely resolution of customer issues and queries.
Administer client accounts, quotations, invoicing, and payment dispatches.
Assist in negotiating tender and contract terms to meet both client and company needs.
Reporting & Compliance
Prepare reports by collecting, analyzing, and summarizing information.
Maintain quality service by enforcing organizational standards.
Stay current on industry trends, competitor activities, and market developments.
Comply with Occupational Health & Safety (OHS), Environmental, and Quality Management Systems.
Promote and maintain Integrated Management System requirements within scope of activities.
Professional Development
Maintain technical and professional knowledge through workshops, networking, and benchmarking best practices.
Other Duties
Carry out any other responsibilities within the scope and grading of the role as requested by management.
Requirements
Qualifications & Experience
Education:
Bachelor's degree in Business, Sales, Marketing, Logistics, or a related field.
Diploma holders with extensive logistics industry experience will be considered.
Experience:
Minimum of 3 years' proven sales experience, preferably in logistics, supply chain, or related industries.
Proven track record in logistics, transportation, or supply chain sales with a strong pipeline of clients and industry network.
Demonstrated ability to meet and exceed sales targets.
Strong negotiation, communication, and client relationship management skills.