Sales Manager Mass and Middle core Retail, Card Issuing at KCB Bank Kenya

KEY RESPONSIBILITIES:


Grow Card sales through issuance of new credit cards, prepaid cards, and debit cards for new business to grow the portfolio. (Physical and Virtual)
Drive card utilization to deliver value to the bank through card usage.
Direct, coordinate and manage Card Sales activities for the card sales team.
Enhance extension of appropriate credit limits to achieve a quality asset book and acceptable NPL.
Identification of new Card business opportunities and maintaining the relationships through cross-selling of bank products to diversify the revenue base to maximize financial returns,
Build and maintain customer relationships in order to achieve excellent customer service and Customer loyalty through the introduction of customer-friendly products and solutions
Manage and develop the Sales Team to drive and achieve sales targets of 10 closed sales per month while growing the performance.
Actively provide leadership during product campaigns, through presentations and sales promotions like the introduction of the new application forms.
Analyse market intelligence received from the sales teams and generate recommendations for product development/modifications.
Provide training and coaching to the Sales Team, branch staff and retain a high-performing sales team.


KEY REQUIREMENTS


Business Related Degree
4 years of experience in Card Issuing
3 years of experience in Sales
1 year of experience in Card Portfolio Management
2 years of experience in Card Services
1 year of experience in Relationship Management