Primary Duties & Responsibilities (includes but not limited to)
Continuously updates their knowledge on hotel products/ services, events calendar and tariffs.
Generate, expand and maintains the client portfolio and database.
Meet or surpass budgeted sales targets.
Identify new sales opportunities through cross selling or upselling tactics.
Conduct client sales surveys to identify client demographics, pricing points, product/ service preferences and marketing opportunities.
Make sales visits/calls to prospective as well as existing clients.
Prepare and present customized itineraries a per guests budgets.
Identify and apply for advertised tenders for hospitality services.
Seek out networking and marketing opportunities with industry players.
Take part in hospitality trade fairs, exhibitions, outdoor marketing promotions and events to show case hotel products/services.
Monitor emerging trends in the hospitality markets and advice on implementation of appropriate sales strategies.
Run social media advertising and marketing promotions to boost hotel occupancies.
Liaise with hotel staff on confirmed bookings and event orders.
Closely monitor competitor activity.
Monitor occupancy forecasts and prepare individual sales reports.
Creating engaging and informative blog content for online use
Interacting with guests at the lodge, getting their feedback and ensuring any guest concerns are promptly addressed
Any other assigned duty as allocated by management.
Qualifications and Prerequisites
Degree or Diploma in Sales and marketing, or business related field from a reputable institution.
Previous experience working in the hotel industry or a travel agency will be an added advantage
Over 3 years proven practical experience in hospitality sales with evidence of working local and regional networks
Outstanding sales ability.
Excellent verbal and written communication skills
Computer literate and impressive practical knowledge of online marketing tools and social media platforms.
Strong presentation and negotiation skills.
Self-driven and demonstrated ability to work under minimum supervision.
Exceptional networking skills.
Must have a good understanding of outdoor industry and markets.
MUST BE WITHIN NYERI COUNTY OR FAMILIAR WITH MARKETING WITHIN NYERI AND LAIKIPIA COUNTY