Sales Operations Manager – Oils & Fats at CDL Human Resource

Role Overview


The role will be responsible for leading sales administration and operational execution for the assigned category, with a strong focus on revenue support, coordination, reporting, and customer interface.
Candidates should have experience in sales operations, sales administration, reporting, planning, SAP/ERP systems, and commercial coordination within the Oils & Fats industry.


Key Responsibilities


Lead and manage the sales administration team to support revenue targets for the assigned category, including contribution to sales strategy execution.
Oversee sales administrative operations, ensuring compliance with company policies and smooth cross-functional coordination.
Build and maintain strong relationships with key customers, distributors, and partners to drive customer satisfaction and repeat business.
Analyse market trends and competitor activity to identify growth opportunities.
Develop, implement, and enforce operational procedures, including sales reporting, inventory oversight, and planning coordination.


Qualifications


Bachelor's degree in business, Commerce, Supply Chain, or a related field.
5 - 8 years' experience in FMCG sales operations or sales administration leadership
Must have prior experience in sales operations or sales administration within the Oils & Fats Industry
Strong SAP / ERP experience and advanced Excel reporting capability.
Strong coordination, analytical, and leadership skills.