Sales Operations Manager – Real Estate at CDL Human Resource

Job Summary


The Sales Operations Manager will lead the day-to-day performance of the sales function by providing strong leadership, coaching, and performance management to drive team productivity, sales execution, and consistent achievement of targets.


Key Responsibilities


Drive achievement of team sales targets through effective leadership and disciplined performance management.
Establish clear sales objectives and ensure consistent accountability across the team.
Build and maintain a motivated, resilient, and high-performing sales culture.
Conduct regular performance reviews and identify opportunities to improve individual and team capability.
Establish daily sales routines, including team huddles, pipeline reviews, follow-ups, and performance tracking.
Monitor, analyse, and report on sales performance and translate business strategy into actionable sales activities.
Lead, coach, motivate, and develop the sales team to consistently improve performance.
Identify sales performance gaps and implement practical strategies to improve conversion, productivity, and revenue generation.
Ensure effective follow-up and pipeline management to maximize sales opportunities.
Work closely with senior management to provide regular updates on sales performance, challenges, and opportunities.


Qualifications & Experience


Bachelor's degree in Business, Sales & Marketing, Commerce, Economics, or a related field.
Prior experience in a sales leadership capacity (e.g., Sales Manager, Regional/Area Sales Manager, Branch Manager, Agency Manager, Unit Manager, or similar) within the Real Estate industry is mandatory.
Proven track record of consistently achieving and exceeding team sales targets within the real estate sector.
Strong experience leading, coaching, motivating, and developing high-performing sales teams.
Proven ability to drive accountability, sales execution, productivity, and revenue growth.
Strong performance management and team leadership skills.
Excellent communication, negotiation, coaching, and interpersonal skills.
Ability to work in a target-driven and fast-paced sales environment.
Strong understanding of real estate sales processes, property markets, customer acquisition, lead conversion, and sales pipeline management.


​​​​​​​Benefits


Laptop provided upon joining.
Phone and airtime provided.
Medical insurance provided upon successful completion of the probation period.