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Sales Order Processing (SOP) Clerk at Kenya Builders & Concrete Co. Ltd
Kenya Builders & Concrete Co. Ltd
September 16, 2026
Full-time
On-site
KEY DUTIES / RESPONSIBILITIES:
Order Processing & Data Entry
Enter quotations, confirmed orders and delivery schedules in iScala.
Generate picking lists, proforma invoices and sales invoices from iScala.
Ensure orders are recorded accurately and priced at approved rates.
Confirm stock availability and allocate items.
Documentation & System Management
Maintain customer records and sales transactions in iScala.
Attach LPOs, payment slips, approvals and other supporting documents.
File/archive all order-processing documentation properly.
Coordination & Communication
Liaise with warehouse/dispatch for timely order preparation and dispatch.
Work with sales/customer-service teams on order queries.
Update stakeholders on order status and delivery timelines.
Compliance & Internal Controls
Verify orders meet credit, pricing and payment-term policies before processing.
Comply with internal controls on approvals/documentation.
Report discrepancies, stock variances or unusual order patterns.
HubSpot CRM Integration
Update deal status in HubSpot when linked to an iScala order.
Log order notes, documents and follow-ups in HubSpot.
Use CRM to track order lifecycle and give sales teams visibility.
KEY OUTPUTS / DELIVERABLES
Accurate/timely quotation and sales-order entry in iScala.
Correct picking lists, invoices and delivery documentation.
Accurate, updated customer/product information.
Clear communication with Sales, Warehouse and Finance.
Proper document control and audit trail for processed orders.
Maintained HubSpot CRM - iScala order linkage.
QUALIFICATIONS & EXPERIENCE
Diploma/Certificate in Business Administration, Procurement or related field.
Basic accounting or ERP systems training is an advantage.
1 - 2 years' experience in sales administration, data entry or order processing.
Familiarity with ERP (e.g., iScala) and CRM (e.g., HubSpot) is an advantage.
Manufacturing, distribution or logistics experience preferred.
Order Processing & Data Entry
Enter quotations, confirmed orders and delivery schedules in iScala.
Generate picking lists, proforma invoices and sales invoices from iScala.
Ensure orders are recorded accurately and priced at approved rates.
Confirm stock availability and allocate items.
Documentation & System Management
Maintain customer records and sales transactions in iScala.
Attach LPOs, payment slips, approvals and other supporting documents.
File/archive all order-processing documentation properly.
Coordination & Communication
Liaise with warehouse/dispatch for timely order preparation and dispatch.
Work with sales/customer-service teams on order queries.
Update stakeholders on order status and delivery timelines.
Compliance & Internal Controls
Verify orders meet credit, pricing and payment-term policies before processing.
Comply with internal controls on approvals/documentation.
Report discrepancies, stock variances or unusual order patterns.
HubSpot CRM Integration
Update deal status in HubSpot when linked to an iScala order.
Log order notes, documents and follow-ups in HubSpot.
Use CRM to track order lifecycle and give sales teams visibility.
KEY OUTPUTS / DELIVERABLES
Accurate/timely quotation and sales-order entry in iScala.
Correct picking lists, invoices and delivery documentation.
Accurate, updated customer/product information.
Clear communication with Sales, Warehouse and Finance.
Proper document control and audit trail for processed orders.
Maintained HubSpot CRM - iScala order linkage.
QUALIFICATIONS & EXPERIENCE
Diploma/Certificate in Business Administration, Procurement or related field.
Basic accounting or ERP systems training is an advantage.
1 - 2 years' experience in sales administration, data entry or order processing.
Familiarity with ERP (e.g., iScala) and CRM (e.g., HubSpot) is an advantage.
Manufacturing, distribution or logistics experience preferred.