Job Purpose:
The sales representative will be responsible for driving sales of janitorial services and cleaning products while cultivating strong client relationships and ensuring exceptional customer satisfaction. This role requires a blend of product knowledge, service awareness, and strategic selling to meet the needs of clients across commercial, industrial, and residential sectors.
Key Responsibilities:
Prospect, identify, and acquire new clients for janitorial services and cleaning products.
Present, promote, and sell detergents, disinfectants, toilet supplies, cleaning consumables, and equipment.
Market and upsell janitorial service packages, including daily cleaning, deep cleaning, pest control, and waste management.
Conduct effective product demos, service presentations, and client pitches.
Negotiate pricing, prepare proposals, and close deals to meet monthly and quarterly sales targets.
Build and maintain long-term client relationships to drive repeat business and referrals.
Conduct regular follow-ups to ensure satisfaction with delivered services and products.
Serve as the primary point of contact for client inquiries and support.
Monitor competitor activities, market trends, and customer needs to identify new opportunities.
Prepare and submit accurate sales reports, activity logs, and sales forecasts.
Provide feedback to internal teams regarding client needs, market gaps, and product performance.
Qualifications & Skills:
Diploma or Degree in Sales, Marketing, Business Administration, or a related field.
Proven sales experience of at least 2 years, ideally within janitorial services, hygiene products, or the service industry.
Energetic, young, and outgoing personality with the confidence to engage clients and build rapport quickly.
Strong communication, negotiation, and presentation skills.
Ability to understand client needs and tailor appropriate solutions.
Self-driven, target-oriented, and able to work with minimal supervision.
Proficiency in MS Office and CRM tools.
Valid driving license is an added advantage.