Job Purpose
To drive business growth and revenue generation by developing and maintaining corporate, government, and travel trade accounts for a Hotel. The role focuses on increasing bookings for accommodation, conferencing, and banqueting through proactive sales, relationship management, and brand promotion within Nairobi and surrounding regions.
Key Responsibilities
Identify and secure new corporate, NGO, and travel trade clients
Maintain regular contact with key accounts through visits, calls, and follow-ups
Prepare and submit professional proposals and negotiate competitive rates
Track competitor performance and emerging market opportunities
Coordinate promotional materials, social media updates, and activations with the marketing team
Liaise with reservations, Food and Beverage supervisors, and operations to ensure smooth booking execution
Achieve sales targets for rooms, conferencing, and banquets
Qualifications
Bachelor's, Diploma or Higher Diploma in sales, marketing, hospitality, business administration, or any other relevant field.
Minimum 3 years' experience in hospitality sales, corporate account management, or B2B marketing, preferably in a hotel environment
Proven track record of meeting or exceeding sales and revenue targets
Computer literacy in MS Office tools, Customer Relationship Management (CRM), or Property Management System (PMS) systems
Strong network within the corporate, NGO, and travel agency sectors, preferably in hospitality
Technical & Behavioral Competencies
Prospecting, building, and maintaining corporate client relationships
Setting and executing monthly and quarterly sales targets
Preparing quotations, responding to tenders, and negotiating rates
Maintaining client databases, pipeline reports, and performance trackers
Driving sales for rooms, conferencing, banquets, and leisure packages
Monitoring competitor pricing, promotions, and market trends
Representing the hotel at trade fairs, sales calls, and networking events
Self-driven with strong sales orientation
Excellent communication and presentation skills
Negotiation and persuasive ability
Professional grooming and personal accountability
Time management and reliability
Team collaboration and initiative