Role Objective:
Our client in the hospitality sector is seeking a dynamic Sales Support & Administrative Lead to manage daily office operations while driving sales activities. The role requires a proactive individual with excellent organizational, sales, and client relationship skills.
Core Duties and Responsibilities
Handle and follow up on inquiries via phone, email, and digital platforms.
Conduct product demonstrations to ensure clients fully understand offerings.
Represent the company at events, tradeshows, and presentations to boost brand visibility and generate revenue.
Welcome visitors and direct them to relevant departments.
Generate and qualify leads, prepare quotes, proposals, and invoices.
Bring in new clients and draft service agreements or contracts.
Promote brand awareness across multiple platforms and provide analytical reports on reach and engagement.
Coordinate creation and delivery of marketing materials and content.
Brainstorm and conceptualize client proposals and campaigns.
Monitor competitor activity and industry trends to inform strategy.
Promote existing services and introduce new products to clients and the market.
Develop marketing opportunities, understand consumer needs, and recommend improvements to achieve marketing goals.
Maintain relationships with key clients through regular engagement and follow-up.
Ensure post-service communication and resolve client feedback or complaints efficiently.
Compile sales reports, weekly activity summaries, and operational reports as required.
Liaise with clients, suppliers, and other stakeholders as necessary.
Ensure optimal office operations and resource management at all times.
Perform additional duties as assigned by management.
Key Competencies
Excellent interpersonal and relationship management skills
Negotiation skills
Results-driven and target-oriented
Strong written and verbal communication skills
Exceptional organizational and time management skills
Problem-solving Ability
High integrity and professionalism
Job Specifications and Qualifications
Diploma/Bachelor's degree in Communication, Sales & Marketing, Business Administration or a related field.
At least 2 years' work experience.
Proficiency in Microsoft Office Suite