Key Responsibilities:
Managing the CRM system to ensure accuracy of leads, contacts, opportunities, and pipeline status.
Input and track sales activities, call notes, and meeting outcomes, internal sales administration.
Serve as the first responder to incoming leads, and assist sales team with all aspects of client communication.
Ensure prompt and professional communication with prospects and customers, maintaining a strong brand reputation in efficient client communication.
Assist in preparing quotes, proposals, and documentation in coordination with the sales team's objectives.
Collaborate with the marketing team to align inbound campaigns and lead nurturing activities, update contact lists and assist with automating time consuming activities.
Act as a catalyst for sales by working closely with both marketing, sales and production to get information to customers quickly.
The Sales Support Administrator will also provide support to the Sales and Marketing Leads through proposal
development, conversation follow-ups, and sharing customer-facing information
Required Education and Experience:
Short Course Certificate, Diploma or Bachelor's in: Marketing, Sales, Communications, Language, Entrepreneurship, Business Administration, Education, or relevant working experience in a field with similar interpersonal, administrative and communication skills.
Years of Experience needed: minimum: 1 - 3