Responsibilities
Lead Management: Follow-up, administration, and qualification of leads, assigning them to the appropriate sales executive.
Customer Service: Provide support, respond to inquiries, and ensure a smooth sales experience.
Sales Data Management: Record and monitor commercial activities, customer interactions, and pipeline data in the CRM.
Collaboration: Work closely with sales, marketing, product development, and customer service teams.
Process Improvement: Identify and implement improvements in sales processes to increase efficiency and effectiveness.
Problem Solving: Address customer issues and identify bottlenecks in the sales process.
Project Support: Assist in planning and executing sales campaigns and outreach efforts.
Technical Support: Provide technical assistance to customers and respond to product-related inquiries.
Skills and Qualifications
Hard Skills
Minimum of 1 year of experience in sales in a professional environment.
Proficiency in CRM systems (e.g., HubSpot, Salesforce).
Competence in data management and entry in CRM and related software.
Knowledge of sales strategies and business processes.
Proficiency with digital tools: Google Drive, Microsoft Office Suite.
Ability to prepare quotes and commercial presentations.