Key Responsibilities & Criteria
Revenue & Target Achievement:
Drive the team to consistently achieve and exceed monthly, quarterly, and annual sales targets.
Monitor pipeline performance, conversion rates, and revenue growth.
Team Leadership & Performance Management:
Supervise, mentor, and coach Sales Executives to improve productivity and professionalism.
Conduct regular 1-on-1 meetings, performance reviews, and field supervision.
Enforce accountability and discipline within the team.
Sales Strategy Execution:
Implement company sales strategies and ensure proper execution at the field level.
Identify high-value prospects (e.g., high bandwidth clients, estates, corporate accounts) and guide the team accordingly.
Client Relationship & Escalation Management:
Support the team in closing key deals and managing high-profile clients.
Handle escalations professionally and protect the company's brand image.
Ensure excellent customer experience from prospecting to deployment.
Reporting & Performance Analytics:
Track daily sales activities, PIF submissions, follow-ups, installations, and revenue reports.
Analyze data to identify gaps and recommend corrective actions.
Provide timely and accurate reports to management.
Compliance & Process Adherence:
Ensure strict adherence to company policies, SLA standards, pricing guidelines, and approval processes.
Monitor timely submission of documentation and proper follow-through on installations and billing.
Training & Value Proposition Reinforcement:
Continuously train and reinforce the company's core value propositions (e.g., dual-link redundancy, proximity to data center, uptime guarantee, cost effectiveness).
Improve team objection-handling, closing skills, and follow-up discipline.
Requirements
BSc/MSc Degree in business administration or a related field; certification in sales or marketing will bean asset.
Successful previous experience as a sales representative, consistently meeting or exceeding targets
Committed to continuous education through workshops, seminars, and conferences
Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization
Proven ability to drive the sales process from plan to close
Strong business sense and industry expertise
Excellent mentoring, coaching, and people management skills
Proven working experience as a project administratorin the information technology sector
Solid technical background, with understanding or hands-on experience in software development and web technologies
Excellent verbal and communication skills with proficiency in the English Language
Solid organizational skills, including attention to detail and multi-tasking skills
Strong working knowledge of Microsoft Office
Well-organized and responsible with an aptitude for problem-solving
A team player with a high level of dedication.