Responsibilities
Configure salesforce to support the complete work order lifecycl
Set up profiles, permissions, role hierarchy, and sharing rules to ensure secure and appropriate access for FM teams, VMO, and vendors.
Build and maintain operational dashboards and reports for O&M leadership, FM Groups, and the VM
Prepare and clean FM group data, vendor details, locations, and service categories while implementing data quality routines.
Organizes and manages information form various databases while coordinating units, divisions and departments to resolve data recording problem.
Deliver role-based training to area employees, FM teams, VMO teams, and vendor contacts. Provide Standard Operating Procedures (SOPs) and ongoing support.
Qualifications
Must be worthy to hold a current temple recommend
Bachelors Degree and at least 3-5 years experience required
Stong written and verbal communication skills and ability to train various audiences
Ability to work independently while contributing to the team success
Excellent data analysis, research and problem solving skills
Experience with salesforce administration (or other similar systems)
Strong experience with Microsoft products such as Outlook, Excel, PowerPoint, and Teams
Ability to speak French would be an added advantage