Sambassado (Pretoria East) at Smollan

Description


We are looking for a sophisticated and sales-driven Product Consultant to represent our brand in the Pretoria. You will be responsible for driving high-volume sales through expert product knowledge while ensuring our brand's physical presence in-store is impeccable. The ideal candidate thrives in a high-end retail environment and understands the importance of both sales performance and operational excellence.


Key Responsibilities and Deliverables:

In-store Sales and Marketing


Based on cold calling, visiting stores to negotiate orders and sell products to the store
Develop relationship with store manager
Influencing and escalating store orders to Samsung HQ and loading of VOCs on MCS and REX
Negotiate forward share


Shelf Health


Ensure product availability
Check for and manage damaged stock process
Check accurate pricing, promotional pricing, competitor pricing
Effective management of demo software on all live devices
Effective housekeeping


Drive Sells Out


Training of store staff
Engaging with shoppers
Identify need for promotions to increase sales and negotiate with store manager
Increase forward share / floor share / shelf share of Samsung products
Negotiate for prime positions in store
Drive slow moving stock and allocate sufficient space to fast moving stock
Manage / influence stock on hand


Implementation of Promotions


Implement promotions according to head office and client requirements
Maintain stock levels


Administration


Compile weekly and monthly reports based on customer liaison and sales
Identify challenges and corrective actions
Ensure account forms are completed and delivered
Administer and complete collages as per requirements


Customer Satisfaction and Service


Gather feedback from customer complaints, queries and requests and ensure resolution
Monitor order and delivery day
Build and maintain strong working relationships


Requirements

Qualifications & Experience


Education: Minimum of a Grade 12 (Matric) certificate.
Additional Certification: A formal Certificate in Marketing or a related field is required.
Industry Experience: Minimum of 1 year of experience in the FMCG sector, specifically within in-field sales and marketing.
Experience Range: We are considering candidates within the 0 - 5 year experience bracket, provided they meet the minimum FMCG requirement.


Core Competencies


Communication Excellence: Strong verbal and written communication skills, with the ability to represent the brand professionally to both retailers and customers.
Customer Service Orientation: Proven ability to deliver high-quality customer service and build positive relationships on the field.
Administrative Efficiency: Strong Effective Administration skills, ensuring that field reports, sales data, and site feedback are captured accurately and on time.