Samsung Product Consultant (JHB North) at Smollan

Description


We are seeking a dynamic and results-driven Product Consultant to serve as the face of our brand. In this role, you will bridge the gap between high-level brand strategy and the final consumer purchase. You won't just be managing a display; you will be acting as a subject matter expert, creating memorable customer experiences, and strategically driving sales growth through expert product knowledge and influential storytelling.


Key Responsibilities


Operational Excellence & Administration Maintain meticulous records of stock levels, sales reports, and feedback logs to ensure data-driven decision-making and seamless back-end operations.
Shelf Health & Visual Merchandising Ensure premium brand visibility by maintaining impeccable shelf standards, optimizing product placement, and monitoring stock freshness and availability.
Strategic Promotion Implementation Execute marketing campaigns and seasonal promotions with precision, ensuring all point-of-sale materials are impactful and aligned with brand guidelines.
Elevated Customer Service & Satisfaction Act as a trusted advisor to customers, providing personalized consultations that solve problems and build long-term brand loyalty.
In-Store Marketing & Brand Advocacy Champion the brand through proactive engagement, conducting live demonstrations, and educating both staff and customers on unique product benefits.
Driving Sales Out (Revenue Growth) Proactively convert interest into sales by using advanced closing techniques and identifying upselling opportunities to exceed daily and monthly targets.


Requirements


2-3 years' experience in sales||Essential / Minimum|0-5 years|
Diploma/NQF level 5
Sales acumen
Marketing principle knowledge
Customer service skills
Administration skills
Communication skills (verbal & written)
Computer literacy - MS office suite