SAP Analytics & Support Assistant at Proto
Proto
Job role
Accuracy & reliability of dashboards and reports produced.
Timeliness of delivering dashboards and analytical outputs based on requirements.
User adoption rates of dashboards and reporting tools.
Feedback scores from business users regarding quality and usefulness of inisghts.
Frequency and consistency of data refresh cycles for analytics assets.
Number of improvements/enhancements made to existing dashboards and models.
Master data accuracy, completeness, and reduction of data errors.
Resolution time for minor SAP issues.
User satisfaction rating for support received.
Accuracy of support documentation and training materials.
Contribution to process improvements within analytics and support functions.
Qualifications
Bachelor's degree in Computer Science, Information Technology, Business Administration or related field.
1-2 years' experience in analytics ,dashboards, reporting or SAP support