How you create impact
As Sea Logistics Sales Representative (FS-VS) you are an integral part of our Customer Care Locations and Teams.
Your focus and priority are to win new customers, especially in the segment of small and medium-sized enterprises (SME) and to develop new business (FCL - Full Container Loads and LCL - Less than Container Loads).
Based on a close collaboration with the Sea Logistics Team in your Customer Care Location your overarching goal is an extraordinary customer focus and experience. Both are crucial to the success of Kuehne+Nagel's Roadmap 2026 and Vision 2030.
Search for potential customers in internal and external sources and approach them by all communication channels (cold calls, social media messages etc.)
Engage in online and physical meetings with potential customers to build-up relationships and trust
Make the growth potential of your accounts and prospects transparent in Kuehne + Nagel´s Customer Relationship Management software
Create a strong pipeline of prospects and opportunities to deliver on your personal and company growth aspirations
Act as a consultant for customers to elaborate on the development of sea freight market and to build end-to-end solutions based on Kuehne+Nagel's sea logistics services and solutions as well as online platform myKN
Provide quotations in collaboration with internal stakeholders and pricing software as well as take pricing decisions in alignment with the Manager of your Customer Care Location
Facilitate the implementation of new and additional business with the Sea Logistics Team in your Customer Care Location
Conduct research regarding market potential as well as share customer feedback with internal stakeholders
Document all relevant customer information as well as sales activities in Kuehne+Nagel's Customer Relationship Management software
Monitor the development of booked, shipped and invoiced transport volumes of your accounts based Kuehne + Nagel´s sales visibility software
Foster the collaboration and sharing of best practices with your colleagues in the community of Sea Logistics Sales Representatives
What we would like you to bring
Bachelors / First University Degree in Sales/Marketing/Economics or BA from a reputable Academic Institution
Minimum of two (2) years work experience in the field as a sales representative in the Clearing & Forwarding/Logistics industry
Advanced computer skills
Fluent in English, Kiswahili
Willingness to travel within area of responsibility
Valid driving license & vehicle
Hunger and determination to win and grow new customers
Hands-on mentality
Ability to build trust with external and internal decision makers
Very good communication and negotiations skills