Job Purpose
To provide administrative and clerical support to ensure efficient operation of the office, assist managers and employees with organizational tasks, and maintain effective communication within and outside the organization.
Key Responsibilities
Manage and coordinate day-to-day administrative tasks.
Handle incoming and outgoing correspondence (emails, letters, calls, deliveries).
Maintain filing systems—both electronic and physical.
Schedule and organize meetings, appointments, and travel arrangements.
Prepare and distribute meeting agendas, minutes, reports, and other documents.
Maintain office supplies inventory and place orders when necessary.
Receive and direct visitors to the appropriate departments or personnel.
Maintain confidentiality of sensitive information.
Assist with data entry, record keeping, and general office management tasks.
Support senior staff with administrative duties as assigned.
Key Qualifications
Diploma or Certificate in Secretarial Studies
Proven experience as a secretary, office administrator, or similar role.
Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
Excellent written and verbal communication skills.
Strong organizational and multitasking abilities.
High level of confidentiality and professionalism.
Ability to work with minimal supervision.
Key Competencies
Attention to detail
Time management
Customer service orientation
Problem-solving skills
Interpersonal and communication skills
Teamwork