Responsibilities
Receive and attend to customers professionally
Handle calls, WhatsApp messages and customer enquiries
Record incoming and outgoing laundry accurately
Prepare invoices, receipts and customer records
Follow up on customer orders and deliveries
Maintain proper administrative records
Assist the Manager with administrative duties
Handle customer complaints and escalate issues when necessary
Keep the reception and administrative area neat and organised
Requirements
Minimum of OND/HND or B.Sc/BA in any field
Previous administrative, customer service or front desk experience is an advantage
Excellent communication and interpersonal skills
Basic computer proficiency
Must be organised, courteous and presentable
Ability to multitask and work in a fast paced environment.