Position Summary
Oversee the Bank's security operations to ensure the safety of staff, assets, and business activities. Identifies, assesses, and mitigates potential threats in a timely and cost-effective manner. Leads fraud investigations and develops policies and procedures aimed at minimizing fraud-related risks and losses.
Responsibilities
Design, develop and implement security programmes and risk management strategies across the Bank.
Establish and maintain security policies, procedures and manuals.
Plan and deliver internal security training and awareness programmes for staff and management.
Manage access control, CCTV and other physical security systems at the Head Office and branches to safeguard employees, visitors, vendors and Bank assets.
Conduct regular inspections of Bank premises, identifying and resolving security gaps.
Oversee deployment and supervision of security guards across all locations.
Carry out security and fraud risk assessments, recommending effective mitigation measures.
Investigate fraud, theft and other offences, preparing detailed reports with recommendations.
Review security contracts with the Legal Department to ensure alignment with Bank needs.
Liaise with security service providers to ensure contractual compliance.
Maintain ongoing collaboration with external security agencies, including the Police, BIFU and contracted firms.
Provide timely security intelligence on matters affecting the Bank, including emerging crime trends.
Represent the Bank in security forums and court proceedings as required.
Support the Bank's Occupational Health and Safety initiatives.
Ensure compliance with all statutory and regulatory security requirements.
Prepare and manage the departmental budget to ensure adequate resourcing.
Support departments in handling financial crime and security-related issues.
Regularly review security systems, internal controls and departmental policies to address evolving risks.
Perform any other duties as assigned.
Areas of Expertise
Applying expertise and technology
Proper planning and organising
Working with people
Negotiation and problem solving
Delivering results consistently on a timely basis
Adapting and responding to change
Achieving personal work goals and objectives
Skills & Competencies
Strong leadership skills
Excellent planning, organization, administrative and problem-solving skills
Excellent communication and interpersonal skills
Good negotiation and conflict resolution skills
Good documentation and process management skills
Education & Experience
Bachelor's degree in banking-related disciplines
At least 5 years' experience in the security function, preferably in the banking industry
In-depth knowledge of physical security management and investigations best practices