Job Puropse
This position is responsible for the safety and security of the KWAL property, ensuring the security of all assets (tangible and intangible), people (staff, on-site contractors) and the public using KWAL premises and implementing appropriate policies and systems to maintain security as well as protecting KWAL's brand through driving anti illicit initiatives with Government Multi-Agencies
Main Responsibilities
Departmental Strategy formulation and implementation
Prepare, deploy and monitor implementation of the Security departmental plans and strategies, aligned to the overall business strategy and Heineken strategy, policies and frameworks.
Implement anti-illicit trade strategy
Conduct research on the trends and future fit Security department in terms of networks, monitoring, systems and the necessary skill sets for personnel to achieve the desired future state.
Develop business cases to support new security initiatives and present them to the management team for decision making.
Develop and roll out strategic Security initiatives including the overall plans subject to senior management approval
Planning and implementation
Develop, implement and monitor the departmental annual budgets to ensure alignment with the overall KWAL strategy
Policies Development
Develop and implement security policies to protect staff, visitors and users of KWAL premises in alignment to Heineken policies and frameworks
Review and incorporation of national security regulations into KWAL's security policies and procedures in alignment to Heineken especially on strategy, policies, frameworks
Intelligence gathering & risk analysis
Conduct and liaise on investigations and report to management security incidents or threats / breach expected to occur for appropriate action
Gather information internally and externally and represent KWAL in security meetings with other agencies, share any relevant information with management and provide advice appropriate actions required
Prepare and upon approval disseminate all security communications within the organisation
Carry out security assessments and reviews in all KWAL locations and provide management with recommendations for action and/or work directly to implement action plans
Participate in establishing and updating business recovery plans and procedures; participate in disaster management during any incidents and emergencies
In the event of a security breach or other incident, ensure that any necessary evidence is secured and undertake appropriate measures to prevent further damage
Assist with disciplinary and legal matters associated with such breaches as necessary
Facilitate crime prevention by monitoring all access controls daily and ensuring their full coverage
Attend to the grievances or complaints in line with security for staff, tenants or visitors and take appropriate actions that will maintain a good image of KWAL; help staff and tenants in matters that require police or court action.
Facilitate Anti Illicit investigations and targeted raids
Security Operations Management
Monitor the activities of contracted security to ensure they are efficient and effective
Manage, supervise and assign duties to the KWAL Security Officers
Ensure optimum deployment number of guards and Loss Control Officers
Ensure proper operations of guards and LCOs
Oversee Security Operations Control Room (SOCR) operations
Manage and ensure CCTV monitoring
Ensure operations of the access control system
Ensure the intruder detection system is operating
Assign and ensure GSM radios are working well via the SOCR
Ensure Duty Controllers are of the right quality and well deployed
Continuous Improvement/ TPM
Drive optimization and improvement of the department
Entrench TPM2Win as the driving engine for the department
Enhance productivity and service levels aligned to business needs by creating an environment that challenges status quo and promotes innovation
Drive the utilisation of available automation/ digitization, ERP in the day-to-day operations of the Security department
Drive continuous improvement in all facets within the department.
Compliance and Reporting
Enforce appropriate service-level agreements
Ensure compliance with Audit and Risk directives
Act against indiscipline and misconduct
Prepare and submit accurate and timely management reports for decision making
People Management
Establish systems to attract, develop, engage performance management and retain talented individuals
Create an environment where staff can realise their full potential and contribute to the attainment of departmental and organizational goals
Create a sense of common purpose within the department
Minimum Required Qualifications, Knowledge and Experience
Academic Qualifications
Bachelor's degree in social science or criminology.
Professional Qualifications
A recognized qualification in security management is an added advantage
Experience
At least 8 years, 2 years' experience in management role in a Supply Chain FMCG Environment
Competencies
Technical Competencies
An in depth understanding of the organisations' business strategy required while very aware of how decisions can affect the overall success and profitability of the organisation
Ability to gather security intelligence
Highly developed analytical, planning and forecasting skills and project management
A proven track record of strong leadership capabilities.
Practical experience in use of MS packages and ERP systems.
Strong end to end supply chain knowledge (manufacturing, logistics, customer service operations, project management).
Strong attention to detail and the ability to determine the root cause of a problem.
Ability to set priorities and work independently within set guidelines.
In Depth understanding of security systems and applications
Behavioural Competencies
Demonstrate strong leadership skills, including the ability to inspire and motivate teams, foster a positive work environment, and drive organizational performance, champion of diversity, equality and inclusivity practices
Collaboration with the team members and other units within the department and function
Strong understanding of business principles and practices and ability to assess business risks
Proficient in analysing complex data and information to make informed decisions demonstrating analytical skills by identifying issues and developing effective solutions
Ability to employ logical reasoning and critical analysis to evaluate information and make sound decisions
Continuously seek new opportunities to enhance KWAL products and service, embracing new technologies and methodologies to drive growth and maintain a competitive edge
Ability to support the professional growth of employees through guidance and feedback
Demonstrate the ability to negotiate terms, agreements, and contracts with clients, partners, and vendors
Demonstrate conflict management and crisis resolution skills
Demonstrate resilient, agility, ability to work under pressure with high integrity