Senior AI and Automation Specialist at Hire Resolve

Job Description


We are seeking a Senior AI and Automation Specialist to design, implement, and support automated business processes that improve operational efficiency across the organization. The successful candidate will translate business needs into actionable automation solutions, implement cutting-edge AI technologies, and collaborate with stakeholders and vendors to scale automation initiatives.
This role requires a strong technology focus, proven experience delivering automation solutions, and the ability to mentor junior team members. The outcomes of this role will enable business stakeholders to focus on high-value activities while ensuring robust, scalable, and compliant automation processes,


Key Responsibilities


Translate business requirements into automated workflows and technical solutions
Implement advanced Power Platform solutions (Power Automate, Power Apps, Dataverse, Copilot Studio)
Develop and support custom connectors, secure authentication, and data handling
Apply engineering best practices: reusable components, documentation, solution design standards
Test, troubleshoot, and optimize automations and AI-driven processes
Collaborate with stakeholders to refine requirements and validate early solutions
Research new technologies, perform proofs-of-concept, and document findings
Provide guidance and mentorship to junior team members
Ensure all solutions meet governance, security, and compliance standards


Qualifications & Experience


Degree in BCom, Computer Science, Engineering, or related field
Minimum 2+ years of experience in AI, RPA, automation, or software development
Hands-on experience with Microsoft Power Platform: Power Automate, Power Apps, Copilot Studio, Dataverse
Experience with AI and LLM technologies, including prompt engineering and chatbot development
Software development experience (.NET, C#, JavaScript/TypeScript)
Experience with Azure and cloud computing services
Preferred: change management, business process management, IT security, infrastructure, ITSM, logistics/supply chain
Advanced Power Platform implementation, including custom connector development
LLM integration, Copilot, AI Orchestration, Agentic AI, MCP Servers
REST APIs, JSON, authentication, and integration troubleshooting
CI/CD using Azure DevOps
Debugging, logging, telemetry interpretation, and maintainable documentation