Senior Analyst Insurers Supervision Department at FSCA South Africa

Purpose of the Job:


To monitor compliance with insurance legislation, to conduct investigations relating to insurance business and to ensure a sound and efficient insurance industry. The person appointed to this position will report to the Manager.


Key Performance Areas:


Liaise with the public and other stakeholders when receiving complaints or enquiries;
Investigate complaints and enquires within the required departmental turnaround times;
Monitor compliance with legislation to ensure the protection and fair treatment of policyholders;
Participate in on-site inspections to insurers to establish compliance with insurance legislation; best practice and market conduct related issues;
Manage relationships with insurers assigned in the portfolio;
Perform administrative and other activities relating to the regulatory framework as may be required; and
Assist the department with projects that the department is working on.


Other Key Competencies:


The candidate must demonstrate the following skills and attributes: A high level of judgement and a confident and decisive approach; problem analysis, information gathering, communication skills, good interpersonal skills and emotional intelligence, customer relations and persuasiveness skills and must be computer literate.


Requirements


A B. Com or law degree with at least 3-5 years relevant work experience in the insurance industry. Sound knowledge and understanding of the Insurance Acts and the insurance industry related operational requirements are essential. A Compliance and/or Risk Management background is needed.


Closing Date: 17 August 2026.