Senior Business Development Officer - Diaspora at Britam

Job Purpose:


The Senior Business Development Officer - Diaspora will be responsible for; Identifying, targeting, and onboarding diaspora clients across key markets (e.g., UK, USA, Middle East, Europe).
Develop and execute strategies to grow the diaspora portfolio.
Maintain strong, long-term relationships to drive retention and loyalty.
Provide personalized financial advisory services aligned to client goals (investment, pensions etc).
Monitor diaspora market trends, competitor activity, and customer needs.
Building strategic partnerships with diaspora associations, communities, and institutions.
Ensuring compliance with local and external regulatory guidelines and frameworks.


Key responsibilities
Sales & Client Acquisition


Identify, prospect, and acquire new retail and corporate BAM Business.
Generating and converting leads to active clients through digital and relationship channels.
Present proposals, pitches, webinars and solutions to clients and decision-makers.
Drive revenue growth by achieving set sales targets and market share expansion.


Relationship Management


Manage a portfolio of diaspora clients, ensuring high engagement and satisfaction.
Conduct regular portfolio reviews and recommend top-ups or additional products.
Collaborate with fund managers, operations, and brokers to deliver seamless onboarding and service delivery.


Sales & Revenue growth


Drive growth in Assets Under Management (AUM) and revenue.
Cross-sell and upsell financial products including unit trusts, pensions, insurance, and offshore investments.
Deliver against set sales targets, conversion rates, and retention metrics.
Build partnerships with banks, institutions and other networks to position the company competitively.


Market Analysis & Strategy


Monitor diaspora market trends, competitor activity, and customer needs.
Provide insights to inform product development and customization for diaspora clients.
Support development of digital solutions tailored to diaspora engagement.


Compliance & Risk Management


Ensure all clients onboarding and transactions comply with regulatory requirements (KYC, AML, FATCA, etc.).
Maintain accurate and up-to-date client records.


Knowledge, experience and qualifications required


Bachelor's degree in business, Finance, Economics, Actuarial Science, or related field.
Professional qualifications such as CISI, CFA etc. will be an added advantage.
Minimum 3 - 5 years' experience in business development within diaspora sales, diaspora, Relationship management or equivalent.
Demonstrated track record in acquiring and managing diaspora clients.
Strong understanding of investments both locally and abroad for empowered negotiation.