The Main Purpose of the job
The successful applicant will be responsible for managing the assigned unit in accordance with sector strategy, contract specifications, and statutory regulations.
The candidate will have oversight of the food production process, ensure exceptional client relations, the provision of a quality food service for clients and manage the execution of creative functions.
Education and Experience required:
Relevant tertiary qualification in food and beverage services or hospitality or culinary arts is preferred
Experience in highly commercial and sensitive markets is compulsory
Senior Catering Management experience in a hospitality/catering industry would be an advantage
Implementation of change programmes, unit mobilization experience is advantageous
Experience of working within brand guidelines to deliver results
Experience in costing, budgets, forecasts and invoicing is advantageous
Proven experience in managing successful departments/teams
Driver's License is required
Knowledge, Skills and Competencies:
In depth knowledge of the catering environment
Knowledge of South African and industry-specific laws
Exceptional customer service skills
Excellent operations and people management skills
Excellent communication skills
Excellent problem-solving ability
Ability to arrange exceptional functions
Ability to balance the budget and save on soft costs
Ability to draft and analyse reports
Profit improvement skills an absolute must
Ability to be innovative and creative
Key areas of responsibility:
Manage daily operations of the assigned unit in accordance with sector strategy, contract specifications, and statutory regulations
Implement an effective and efficient food production process
Provide great quality service to clients
Manage the execution of creative functions
Execute menu planning, standardisation, adoption and costing
Monitor the kitchen to ensure the cooks are using standardized recipes and quality of food is of the highest standard
Oversee daily bookkeeping procedures including capturing of issues, sales, stock, banking, etc.
Effectively manage and monitor gross profit as per the budgeted targets
Ensure minimum & maximum stock levels are maintained
Ensure the electronic meal ordering system is fully functional and utilised optimally
Effectively manage HSE daily to ensure all records are up to date
Effectively manage people (i.e. staffing - workforce planning, payroll administration, leave management, performance management)
Effectively manage the Customer Experience (through surveys and using data to improve the service offering)
Ensure strict adherence of service levels according to the client service level agreement
Closing Date 31 August 2026