Senior Clerk Billing Support (DD) at Eskom Communications

Job Description

Competencies Required:

Behavioural


Integrity
Honesty
Trustworthiness
Professionalism


Leadership


Team Player
Motivating Teams
Coaching
Mentoring
Developing


Knowledge


Bilingual, multilingual
Counselling and conflict handling skills


Skills


Administrative Skills
Computer Skills


Minimum requirements

Qualification(s):


Grade 12/NCV4/NSC3/N3 and languages Diploma/Certificate in the relevant function at NQF4 with 120 credits


Related Minimum Experience:


2 years billing experience.


Key performance Areas (Summary of functional Outputs):


Maintain field billing and metering handheld systemprocesses.
Print and analyse handheld system reports
Execute corrective actions
Identify estimated meter readings.
Provide support.
Prepare and control handheld system equipment.
Investigate incorrect bills.