Job Description
Job Title: ETQA Manager
Department: Academic Quality and Compliance
Reporting To: General Manager - Ucademy
Location: Cape Town (Hybrid)
Employment Type: Full-time
Purpose of the Role
The ETQA Manager at Ucademy is responsible for ensuring that all accredited and non-accredited learning programmes meet the highest standards of educational quality and regulatory compliance.
This role safeguards Ucademy's institutional integrity as a registered Private Learning Institution with the Services SETA, maintaining compliance with QCTO, SAQA, and DHET requirements while driving continuous improvement across programmes that support impact sourcing, employability, and BPO sector capability development.
Qualifications
Qualifications and Experience
Bachelor's degree in education, Quality Management, or Training and Development (Postgraduate qualification advantageous).
Registered Assessor and Moderator with ETDP SETA.
Minimum 5 - 7 years' experience in ETQA management or quality assurance within an accredited training provider.
Proven experience in managing SETA or QCTO accreditation, verification, and audit processes
Strong knowledge of NQF, QCTO frameworks, SAQA regulations, and Skills Development legislation
Experience in blended and digital learning environments will be advantageous