Senior IT Business Analyst - BAM at Britam

Job Purpose:

The Senior IT Business Analyst (BAM) is responsible for ensuring the end-to-end reliability, scalability, and business alignment of the Core system and all supporting digital and integration ecosystems that enable Britam Asset Managers' operations, sales, and customer experience.

Key Responsibilities:


Drive continuous enhancement of Unit Master to support evolving BAM business needs, products, and regulatory requirements.
Translate business requirements into system configurations, functional enhancements, and scalable solutions.
Lead delivery of technology components for BAM initiatives, including new fund launches, digital products, and distribution channels.
Identify, design, and implement process automation opportunities to reduce manual effort and improve turnaround times.
Drive straight-through processing (STP) across onboarding, transactions, reconciliations, and reporting.
Design and support integration solutions between the core system, digital platforms and third-party platforms.
Ensure seamless digital self-service capabilities for clients and sales teams, improving customer experience and adoption.
Lead data flow design and optimization, ensuring real-time or near real-time synchronization across systems.
Manage and coordinate system changes, releases, and upgrades, ensuring minimal business disruption.
Engage vendors and partners to deliver enhancements, integrations, and platform improvements.
Proactively identify technology gaps and recommend innovative solutions to support BAM growth and efficiency.


Knowledge, experience and qualifications required:


Bachelors in Computer Science/ Information Technology.
3-4 years experience in IT Services and System Development.
Demonstrate a strong understanding of and high regard for emerging mobile, web technologies and Systems Development GI Cycle (SDLC) as well as project management processes and execution.
A sound understanding of portfolio, program and project management and a track record of delivering and enabling large-scale complex change programs.
Exceptional interpersonal skills.
Ability to set and manage priorities judiciously.
Excellent organizational and analytical skills.