Senior Kitchen Operations Associate at Ando

What You'll Do


As a Senior Kitchen Operations Associate, you'll take a lead role in running day-to-day kitchen operations — supervising a team, managing kitchen operations and acting as a key link between kitchen staff, chefs, and the wider operations team.


Key Responsibilities


Lead and supervise kitchen production staff to ensure smooth, efficient service across shifts.
Oversee food preparation to ensure full compliance with recipes, portioning, and quality standards.
Own production scheduling to ensure menu items are prepared accurately and on time.
Enforce food safety, hygiene, and sanitation standards across the kitchen at all times.
Manage stock activities including inventory counts, FIFO rotation, and ingredient replenishment.
Track and report wastage, variances, and losses, and drive initiatives to reduce them.
Ensure production records, temperature logs, cleaning schedules, and checklists are accurately maintained.
Maintain kitchen organization, cleanliness, and operational readiness throughout shifts.
Coordinate with the procurement and operations teams to ensure an uninterrupted supply of ingredients.
Identify inefficiencies and lead process improvements to boost productivity and consistency.
Train, onboard, and mentor kitchen team members on SOPs and best practices.
Represent the kitchen in operational meetings, reporting on performance, challenges, and needs.


This role suits someone who has already led a kitchen team, thrives under pressure, and takes ownership of results, not just tasks.

What We're Looking For


3 - 4 years of experience in kitchen or food production operations.
Must have worked in a busy cloud kitchen or restaurant environment.
Experience at Java House, Artcaffe, or similar high-volume brands is a strong advantage.
Proven leadership experience — must have led or supervised a team.
Strong knowledge of kitchen operations, food safety, and quality standards.
Good communication skills, both verbal and written.
Strong attention to detail and ability to maintain standards under pressure.
Ability to work flexible shifts, including weekends and public holidays.
A proactive mindset with strong ownership and accountability.


Nice to Have


HACCP, Food Handler's Certificate, ISO 22000, or related food safety certification.
Familiarity with inventory management systems and production planning tools.
Experience tracking kitchen KPIs, including food cost, waste, yield, and productivity.


What You'll Get


Competitive salary and benefits package.
Opportunity to grow within one of the region's fastest-growing food companies.
Leadership exposure across large-scale food production and kitchen operations.
Training and mentorship from experienced culinary and operations leaders.
A collaborative, supportive, high-performance work environment.
Clear opportunities for growth as Ando continues to scale