Senior Manager - Business Assurance Support Finance at MTN Nigeria

Mission:


The Senior Manager is responsible for managing, supporting, and enhancing Business Assurance strategy to reduce or eliminate fraud risk and provide support services for MTN Nigeria. The role is accountable for providing specialist leadership and support to Business Assurance in areas of fraud, measurement, technology, and reporting. The role also provides management oversight for strategic technology projects, fraud systems, and management support for group selected vendors. Some key aspects of this role include:


Being the fraud management expert, providing support to mitigate financial risks for MTN Nigeria.
Empowerment of MTN Nigeria operational teams to fully utilise the available BA systems and tools. With a fast-changing risk environment, providing the technical support to implement new or enhance existing controls will better serve the strategic objectives of MTN for the future.
Providing actual measurement and reporting to support business objectives in managing business risks.




Description:


Maintain a structured risk assessment of the business and develop a priority approach to risk control.
Actively participate and provide guidance from revenue assurance and Fraud Management perspective during development and/or implementation of new products, service platforms, IS and network application and integration
Develop short/Medium term strategy for the Fraud Management, Risk mitigation strategy and RAFM Technology roadmap in MTNN
Maintain in-depth understanding of industry trends relative to revenue risk and loss avoidance.
Maintain continuous review and update of the unit's PPPs as changing conditions warrant and the business grows.
Support the GM with articulating a clear and compelling vision and translate strategy into a roadmap for success for Revenue protection
Actively explore avenues for maximizing revenue by reducing revenue leakages and identifying revenue opportunities.
Responsible for continuous improvement and special projects to identify new revenue opportunities.
Review and recommend changes on all revenue related policies, processes, procedures and business rules to minimize revenue leakage.
Research, document and implement industry best practices with regard to Fraud Management and RAFM tools.
Provide assistance to all WECA OPCOS by sharing knowledge and incidents reports as applicable or requested.
Review and recommend changes on all revenue related policies, processes, procedures and business rules to minimize revenue leakage;
Research, document and implement industry best practices with regard to Revenue Assurance
Provide assistance to all WECA OPCOS by sharing knowledge and incidents reports as applicable or requested.
Maintain the status of MTNN as a revenue responsible organization by creating alertness for detecting revenue leakage, over-billing as well as maximizing revenue opportunities across the organisation.


Education:


First degree in Data Analytics/Engineering/Accounting/Finance/Audit/Numerate Disciplines
Advantageous - Post Graduate Qualification - CISA/CISM/CRISK/MBA/ACA/ACCA/Fraud Certification (CFE).
Advantageous - Previous telecom/banking fraud experience.
Fluent in English


Experience:

9 - 17 years' work experience which includes the following:


At least 5 years Managerial role in Business Assurance/Fraud Management function of a global telecommunications company.
At least 5 years in relevant sector/ industry relevant role, i.e. banking, finance, technology.
Experience working in a global/multinational enterprise with experience working in emerging markets.
At least 2 years of experience in systems audit and/or advisory organizations.
Proven track record of technology transformation involvement and part of the delivery team.