Role Purpose:
To lead and oversee end-to-end Packtech (packing, documentation, and export logistics) operations, ensuring seamless shipment execution, compliance with global standards, cost optimization, and alignment with business objectives.
Key Responsibilities:
International Business Development
Identify and develop new export markets across regions (Middle East, Europe, Africa, US, etc.)
Appoint and manage distributors, agents, and channel partners.
Generate leads and convert them into long-term customers.
Participate in international trade fairs and exhibitions
Key Account Management
Manage relationships with existing global customers.
Negotiate pricing, contracts, and supply terms.
Ensure high customer satisfaction and repeat business.
Handle escalations and commercial discussions
Pricing & Commercial Strategy
Develop export pricing considering.
Raw material fluctuations.
Freight & logistics costs.
Market competitions.
Maintain target margins (CM1/CM2).
Work closely with internal teams during volatile market conditions.
Export & Import Operations & Documentation
Oversee complete export process:
Proforma Invoice, Commercial Invoice, Packing List
LC documentation, BL, Certificate of Origin, etc.
Ensure compliance with international trade regulations
Coordinate with logistics, CHA, and freight forwarders
Supply Chain Coordination
Align with production and planning teams for order execution
Monitor dispatch timelines and ensure on-time delivery
Handle challenges like RM shortages and price volatility
Market Intelligence
Track global trends in packaging (nets, films, woven products, etc.)
Monitor competitor pricing and positioning
Provide inputs for new product development
Internal Collaboration
Work closely with:
Procurement (RM sourcing challenges)
Finance (payments, LC, forex)
Quality (product specs & certifications)
Qualifications
Bachelor's degree (MBA in International Business preferred)
12+ years of experience in exports (Packaging / Plastics / FMCG / Industrial products)
Experience in handling export & import