Senior Officer: Forensics Investigation x2 - Durban at Road Accident Fund

Job Posting Salary: R579,259.00

Purpose of the Job: The Senior Officer: Forensics Investigation is responsible for the investigation of irregular business activities including misconduct by RAF employees and crime against the RAF.

Key Performance Areas

Conducting Investigations


Planning and conducting the investigation of cases as assigned to by respective supervisor or management.
Maintain partnership relationship with the prosecuting authorities, Law Enforcement agencies and internal stakeholders.
Drawing of monthly /weekly reports for the office for transmission to the manager.
Conduct interviews with claimants and/or witnesses internally and externally.
Obtaining statements and documentary evidence relevant to the investigation.
Uphold confidentiality of information and records.
Interaction with regulatory bodies i.e. HPCSA, SASSA, PRASA, SA Nursing Council etc.
Identify the loopholes in the process that may lead to abuse and report such to the Senior Forensic Officer.
Investigate irregularities identified or brought to his attention with a view of securing prosecution of parties involved.
Maintain healthy working relationship with Assessors.
Opening/registering of criminal cases with SAPS/Hawks and keeping proper records thereof.
Preparation of criminal or disciplinary cases with the prosecutor or initiator and presenting of evidence in court or department hearings.
Assist and attend to any other requests from Law Enforcement Agencies in relation to any investigation in accordance with any applicable law.
Support other RAF departments in relation to the civil liability of the RAF in matters under investigation or completed investigations.
Meeting targets as set down by a forensic Manager/Senior Forensic investigator and performing his/her duties according to the set standards.
Maintaining and updating of tracker spreadsheet for effective record keeping and analysis during investigation.
Investigation of reports received from Tip-Offs anonymous and giving feedback to the Senior Forensic investigator timeously.
Regular feedback and updates to complainants
Involvement in the external fraud campaigns initiated by Forensic Department or in conjunction with Communication Department.
Effective case management and record keeping i.e. case books, vehicle registers.
Produce investigation files for quarterly/monthly inspections and brought forward dates.
Establishment and maintenance of informer networks.
Implementation of RAF fraud prevention strategy.
Participation in Forensic projects.
Reporting the outcomes of investigations to the RAF Forensic management and SAPS and making


Stakeholder Relations Management


NPA and other external stakeholders.
Establish and maintain strategic alliances with all relevant stakeholders including law enforcement agencies.
Develop and maintain good working relations with all the stakeholders including staff, the claimants, lawyers, government departments, the SAPS.
Aid in proactive and progressive relationships with key stakeholders.
Deal with inquiries and requests for information from both internal and external stakeholders.
Aid in the maintenance of relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.


Reporting


Contribute to the preparation and submission of Regulation reports.
Aid in the development of functional reporting systems, for management, project or performance reporting.
Report regularly and periodically perform necessary submissions as and when required to provide progress updates and/or inform management decisions.


Qualifications


Bachelor's Degree/ Advanced Diploma in Law/ Policing related equivalent.
Certification in Forensic Investigation and Criminal Justice will be advantageous.
Valid Category B or above driver's license.


Experience


Relevant 4 years' experience in a fraud investigation or MVA claims investigation environment.


Technical and Behavioural Competencies


Planning, Organising and Coordinating
Personal Mastery
Judgement and Decision Making
Ethics and Values
Client Service Orientation
Technical investigation skills
Experience in preparation of cases of court
Demonstrate understanding of the criminal procedure act and law of evidence. Investigation of crime and knowledge of criminal justice system.


Job Posting End Date: 19 May 2026